Referral strategy

A referral strategy in the context of accounting and consulting businesses refers to a deliberate and structured approach that firms or individuals follow to grow their customer base organically through word-of-mouth and referrals. Rather than leaving referrals to chance, a referral strategy involves actively pursuing them as part of the business’ growth plan. It ensures there’s a system in place to track and measure the results of referral activities, making any necessary adjustments to improve outcomes. T In successful accounting and consulting businesses, a solid referral strategy often forms the backbone of customer acquisition efforts. Having a referral strategy in place makes the process of asking for and receiving referrals simpler, more systematic, and more effective.